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SMS Terms & Consent

Last updated: June 19, 2026

This page explains the SMS messaging program operated by Talvio (a service of AdjusterFlow LLC) on behalf of the businesses that use our AI receptionist. It describes who sends messages, how customers consent to receive them, and how to opt out at any time.

How to opt in:You consent to receive SMS in either of two ways. (1) By phone: when you call the business and book, reschedule, or cancel an appointment through its AI receptionist, you provide your phone number and the receptionist asks your permission to text you; you consent by answering yes. (2) By text: when you text the business’s phone number first, your message opts you in to receive replies.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You only receive messages tied to an appointment or interaction you initiated.

Program summary

Who sends messages

Messages are sent by the business you contacted, through Talvio’s AI receptionist platform. Talvio (AdjusterFlow LLC) operates the messaging service on the business’s behalf.

How you consent (opt-in)

You opt in to receive text messages in one of two ways. First, when you call the business and the AI receptionist books, reschedules, or cancels an appointment for you, you provide your phone number and the receptionist asks for your permission to text you (for example, “Is it okay if I send a confirmation text to this number?”). You consent by answering yes. Second, when you text the business’s phone number first, that message is your opt-in and the business replies in response. In both cases, you only receive messages tied to an appointment or interaction you initiated.

Message frequency

Message frequency varies based on your interaction with the business — for example, appointment booking, rescheduling, and confirmation messages.

Cost

Message and data rates may apply, depending on your mobile carrier and plan.

How to opt out

Reply STOP at any time to stop receiving messages. You will receive a one-time confirmation and no further messages will be sent. Reply HELP for help, or contact us at support@talvio.ai.

Your privacy

Mobile opt-in data and consent are never shared with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy and Terms of Service.

Types of messages you may receive

  • Replies to questions you text to the business.
  • Appointment booking, rescheduling, and cancellation confirmations.
  • Appointment reminders related to a booking you requested.

These are transactional, customer-care messages tied to your interaction with the business. This program does not send unrelated marketing or promotional texts.

Opt out anytime. Reply STOP to any message to unsubscribe, or HELPfor assistance. Message & data rates may apply. Message frequency varies.

Talvio is a service of AdjusterFlow LLC. Questions about this SMS program? Contact support@talvio.ai. · Home · Privacy · Terms